DevOps Services
Subscriptions
| 8x5 Subscription*¹ ° | 24x7 Subscription*¹ ° | |
|---|---|---|
Control Plane | 640 CHF /mo | 840 CHF /mo |
Worker Node (min. 3) | 420 CHF /mo (per node) | 520 CHF /mo (per node) |
Incident Management:
Identify Cause
Service / Node Incident Handling
Pod / Container Incident Handling
Monitoring:
Cluster Monitoring
Node Monitoring
Argo CD Monitoring
Backup Monitoring
Upgrade Service:
Kubernetes Upgrade (2x per year)
Backup Solution Upgrades
Argo CD Upgrades
Consulting & Add-ons
| Item | Description | Price |
|---|---|---|
DevOps Consulting - 30h Package | Redeemable within 4 months, Smallest billable unit: 30 minutes (half hour) | 7'200 CHF |
DevOps Consulting - 1h Package | Smallest billable unit: 30 minutes (half hour) | 250 CHF |
Application Monitoring | Monitoring of customer applications and services | on request |
Security Monitoring | Vulnerability Scanning & Reporting | on request |
Initial Response Time Objectives
Initial response time means the maximum time to get back to the customer. Initial response time objectives do not apply to any billing, invoice, or sales-related inquiry or cases.
| Priority | Business Hours° | Non-Business Hours°¹ |
|---|---|---|
Critical | Within 2 hours | Within 4 hours |
Normal | Within 4 hours | Within 12 hours |
Low | Within 12 hours | Within 24 hours |
° Business Hours Monday till Friday, 08:00 - 18:00 CET/CEST (excl. Saturday, Sunday, and common holidays) °¹ Non-Business Hours Monday till Friday, 18:00 - 08:00 CET/CEST (incl. Saturday, Sunday, and common holidays)
*¹ Minimum contract term: 12 months
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