> For the complete documentation index, see [llms.txt](https://doc.flow.swiss/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.flow.swiss/platform/support.md).

# Support

- [Case severity and initial response times](https://doc.flow.swiss/platform/support/case-severity-and-initial-response-times.md)