> For the complete documentation index, see [llms.txt](https://doc.flow.swiss/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.flow.swiss/products/mac-bare-metal/resources/deprovisioning.md).

# Deprovisioning

## How does deprovisioning work?

As soon as a customer deletes a Mac device from his account, it is automatically moved into the so-called "Decomission" pool and then completely deleted via the MDM server using an [Erase](https://developer.apple.com/documentation/devicemanagement/erase_a_device) command. With this action (only possible via MDM) everything is completely deleted. Even the disk partition scheme and all including volumes are securely erased. Afterward, a fresh macOS installation is automatically initiated and then moved to the general "Available" pool. This cycle ensures that no residual information and data remains from the previous customer.
